First sign-in
- Open the invite email and choose Set your password.
- Create a password you will remember, then sign in with your username or email address.
- If you look after more than one venue, check that you are working in the correct venue before entering figures.
- Add or update your contact details from My Account if the app asks you to complete them.
Close a shift
- Select the venue first, then select the staff member or manager completing the shift.
- Count the coins and notes in the till and enter the quantity for each denomination.
- Check the float amount. This is removed from the gross cash total.
- Enter card payments for the shift.
- Review Net cash and Total takings before submitting.
Submit with confidence
Press Submit once, then wait for the green confirmation message. That message means the cash-up has been saved.
Before you leave the page
If you need a copy, use Email or Print. If you notice a mistake after submitting, ask your manager or administrator to check the saved record.
Find a past cash-up
Open Reports to search previous shifts by venue or person. Use the filters to find recent cash-ups, best shifts, or records from the last 7 or 30 days.
Sharing a record
Open the saved shift, then email or print the report if someone needs a copy.
Help a teammate get started
- Ask the person who manages your venue access to send an invite.
- Check that the invite email has arrived before the new user starts their first shift.
- The new user should open the email, set a password, and sign in before service gets busy.
- If the email does not arrive, check spam or junk mail first, then ask for the invite to be sent again.
If something feels stuck
- If no venues appear, sign out and sign back in, then check that your account has venue access.
- If an invite expires, ask the person who sent it to send a fresh one.
- If a confirmation message appears, read it before pressing the same button again.
- If totals look wrong, check the quantities, float, card payments, venue, and currency before submitting.